Refund Policy — Green Dispensary Marketing
At Green Dispensary Marketing, we’re fully committed to delivering measurable results and transparent communication. Due to the nature of our services — which include time, strategy, and intellectual property — all payments made to Green Dispensary Marketing are non-refundable.
1. No Refunds
All sales and retainers are final. Once payment is submitted for a service (including but not limited to SEO, web development, programmatic advertising, and listing management), the client acknowledges that no refunds will be issued for any reason.
2. Performance Disclaimer
Marketing outcomes depend on many external factors (search algorithms, competition, user behavior, and market changes). While we guarantee professional execution and reporting transparency, we cannot guarantee specific results or timelines.
3. Cancellations
- Monthly retainers may be canceled with written notice at least 14 days before the next billing cycle.
- Work completed up to the cancellation date will remain billable and non-refundable.
- Setup fees, campaign launches, or creative assets are non-transferable and non-refundable.
4. Dispute Resolution
If there’s ever a concern about performance, communication, or deliverables, we encourage open dialogue. Clients may request a review meeting to discuss metrics, adjustments, or future strategy — but not refunds.
5. Exceptions
In rare cases where an error is clearly attributable to Green Dispensary Marketing (for example, duplicate billing), refunds or credits may be issued at our sole discretion.
